Reservation Policies. All reservations, changes and cancellation should be sent in writing to our Reservations Department by fax or email, or through our Reservation Form. A one night deposit is requested with credit card or bank transference 30 days prior to arrival. Full payment is required 15 days prior to arrival. Cancelation Policies. All cancellations should be made in writing. A confirmation from hotel is mandatory.
Cancellations made 29 to 15 days prior to arrival are entitled to a 50% refund. Cancellations made less than 15 days prior to arrival are not refunded.